GENERAL VETANDPAY.NG ESCROW TERMS AND CONDITIONS
Vet&pay.ng ("Vetandpay.ng" or “VETANDPAY.NG” or “we” or “us”) offers escrow services in Africa, with licensing in Nigeria and beyond. In Nigeria services are provided by Vetandpay Technologies Ltd, a Nigerian company registered under Company and Allied Matters Act, (CAMA) 1990 with registration number 8104731.
It is important that you carefully read and understand these General VET & PAY.NG Terms and Conditions ("Terms"). These Terms is the General Terms and Conditions and apply to your use of any Vetandpay.ng services from this moment onwards.
The Terms are current as of the Effective Date, and subject to change. In the event of a change, we will upload a new version to the Site. You should always check the vetandpay.ng website for the latest version of this document before using any Vet&pay.ng services.
These Terms apply to the Seller, Buyer, and Client and Service Provider, Broker and other professional services (each a ”Party” or “Underlying Party,” and collectively ”Parties” or “Underlying Parties”) involved in any Escrow Transaction in connection with the Escrow Services. References to ”You” and ”Your” in the terms apply to you or the organization you represent in connection with an Underlying Transaction (as defined below) as the Seller, the Buyer, client and service provider and/or the Broker as the context requires. In addition to these Terms, You are also subject to certain other terms, conditions, and agreements (collectively, the “Vetandpay.ng Terms of Service”)., including, private policy The Transaction Escrow Instructions and any Supplemental Escrow Instructions.
The Underlying Parties engage Vetandpay.ng to act as escrow agent pursuant to these Terms and further agree to the entirety of the Vetandpay.ng Terms of Service.
1. AGREEMENT TO CONDUCT ESCROW TRANSACTION BY ELECTRONIC MEANS. BY REGISTERING FOR AND PARTICIPATING IN THE SERVICES (AS DEFINED BELOW), THE UNDERLYING PARTIES AGREE
WITH VETANDPAY.NG TO CONDUCT THE ESCROW TRANSACTION (AS DEFINED BELOW) BY ELECTRONIC MEANS.
2. Definitions and Interpretation.
a. Any capitalized term not otherwise defined elsewhere in the Vetandpay.ng Terms of Service shall have the definition and interpretation set forth below:
i. “Account“ means an Vetandpay.ng account of a Buyer, Seller, client, service provider or Broker to which payments will be credited and from which payments will be debited.
ii. “Affiliate“ means an entity that is, directly or indirectly, through one or more intermediaries, controlling, controlled by, or under common control with Escrow.com.
iii. “Applicable Law“ refers to all laws, regulations, payment network rules, and automated clearinghouse rules applicable to the services provided under the Vetandpay.ng Terms of Service, as well as all orders, judgments, or written directives of any court or governmental entity with authority over the Parties, services, or transactions subject to the Vetandpay.ng Terms of Service.
iv. “Arbitration Commencement Period “means the fourteen (14) calendar day period commencing at the conclusion of the Negotiation Period.
v. “Broker“ means a person or entity offering to broker personal property or services for sale through the Site.
vi. “Business Day“ means Monday through Friday between the hours of 8:00 a.m. and 4:00 p.m., other than legal holidays in Nigeria, observed by Vetandpay.ng.
vii. “Buyer“ means a person or entity desiring to purchase personal property or purchase other services from a Seller by use of the Site. viii. “Buyer Inspection Period“ means the Inspection Period applicable to Buyer as specified herein.
ix. “Close of Escrow“ means consummation of the Escrow Transaction. x. “Dispute Date“ means the date of: (A) Seller’s rejection or return of the Merchandise as indicated on the Site; (B) Vetandpay.ng’s rejection of the Merchandise on behalf of Seller if Seller is unable to access the
Site; or (C) the notification by a Party to another Party of any dispute, claim, disagreement, or breach related to these Terms or an Escrow Transaction.
xi. “Escrow Fees“ means the fees due to Vetandpay.ng for the Services. xii. “Escrowed Funds“ means funds held in escrow with Vetandpay.ng. xiii. “Escrow Instructions“ means the entire set of instructions, terms, conditions, and details governing an Escrow Transaction, comprised of: (i) the General Escrow Instructions, applicable to all Escrow Transactions; (ii) the Transaction Escrow Instructions, agreed to by the Underlying Parties when arranging an Underlying Transaction; and (iii) any Supplemental Escrow Instructions subsequently agreed to by the Parties.
xiv. “Escrowed Property“ means Escrowed Funds or other items held in escrow by Vetandpay.ng.
xv. “Escrow Services“ means the transaction management and escrow services provided by Vetandpay.ng, including the holding of Escrowed Funds or Escrowed Property.
xvi. “Escrow Transaction“ means the portion of a transaction involving Escrow Services provided by Vetandpay.ng, which may include the holding and release of Escrowed Funds or Escrowed Property in accordance with the Escrow Instructions and these Terms.
xvii. “General Escrow Instructions“ means the instructions and terms published on the Site applicable to all Escrow Transactions. xviii. “Inspection Period“ means the period by which Buyer or Seller must inspect the subject property, as applicable.
xix. “Merchandise“ means any item of tangible (capable of being physically touched or precisely identified) goods or property transacted on Vetandpay.ng. This term also includes certain intangible goods or property such as domain names, pre-written computer software, source codes, intellectual property, and any other property as approved by Vetandpay.ng in its sole discretion.
xx. “Milestone Transaction“ means the transactions relating to services provided by a Seller.
xxi. “Negotiation Period“ means fourteen (14) calendar days beginning with the Dispute Date.
xxii. “Parties“ means Vetandpay.ng and the Underlying Parties. xxiii. “Personal Property“ means any movable thing or intangible item of value that is capable of being owned by a natural individual or a legal entity and not recognized as real property.
xxiv. “Prohibited Transaction“ means any transaction or attempted transaction described in Section 5 of these Terms below.
xxv. “Seller“ means a person or entity offering property or services for sale as permitted under the Vetandpay.ng Terms of Service and desiring to use the Site to close the sale.
xxvi. “Seller Inspection Period“ means the Inspection Period applicable to Seller as specified herein.
xxvii. “Seller Services“ means those services offered for sale by a Seller including physical labor or activity, artistic labor or activity, consultation or advice services, a system for providing services such as transportation, communications, utilities and doing work and providing something of value other than a physical tangible product.
xxviii. “Site“ means Vetandpay.ng’s website at www. Vetandpay.ng xxix. “Supplemental Escrow Instructions“ or “Supplemental Escrow Terms” means any instruction, condition, or term agreed to by the Underlying Parties after Buyer and Seller (and Broker when applicable) all complete the initial Transaction Escrow Instructions to govern an Underlying Transaction. This term includes new supplemental instructions or conditions, modifications or amendments to the initial Transaction Escrow Instructions, and changes to the Transaction Detail Screens. Supplemental Escrow Instructions or Terms must be agreed to in writing and signed by all parties (Buyer, Seller, Vetandpay.ng and Broker when applicable). xxx. “Transaction Detail Screens“ means the screens on the Site containing the details of the Underlying Transaction provided by the Underlying Parties.
xxxi. “Transaction Escrow Instructions“means the terms, conditions, and other provisions relating to a specific Underlying Transaction or Escrow Transaction, as agreed to by the Underlying Parties on the Transaction Detail Screens.
xxxii. “Underlying Parties“ means Buyer, Seller and Broker (if applicable).
xxxiii. “Underlying Transaction“ means the underlying transaction between or among Buyer, Seller and Broker (if applicable) for the sale of Merchandise or Seller Services, for which the Underlying Parties engage Vetandpay.ng for the provision of Escrow Services.
xxxiv. “User“ means one of the Underlying Parties using the Site in connection with an actual or proposed Underlying Transaction. b. The following rules of interpretation apply:
i. References to “discretion” mean Vetandpay.ng’s sole and absolute discretion.
ii. References to “consent” mean a Party’s prior written consent, which in the case of Vetandpay.ng may be given or withheld in its discretion. iii. References to “including” mean “including but not limited to”. iv. References to the singular include the plural and vice versa as the context may require.
v. References to the time of day means West Africa Standard Time. vi. References to Buyer and Seller include the Broker if a Broker is expressly authorized by a Seller or Buyer to act on behalf of and bind the applicable Buyer or Seller.
vii. References to currency is to Nigerian Naira or any other currency expressly accepted by all relevant Parties from time to time. viii. References to “days” means Business Day unless otherwise indicated. ix. Reference to “good faith” means honesty in fact in the conduct concerned, measured subjectively.
x. All communications relating to an Underlying Transaction or Escrow Transaction shall be in English.
3. Description of the Escrow Service. The Escrow Services are Internet based transaction management services performed by Vetandpay.ng as escrow agent on behalf of a Buyer and Seller in connection with a transaction for the sale of property or services. Escrow Services are intended to facilitate the completion of the Underlying Transaction in accordance with the Vetandpay.ng Terms of Service. Although one or more of the Underlying Parties and the Escrowed Property or Merchandise may be a citizen of and/or physically located in a location, venue or jurisdiction other than Nigeria, the Underlying Parties all represent and agree that the
Escrow Transaction and Escrow Services are being coordinated and taking place in Abuja Nigeria.
4. Limits on the Escrow Services. The Escrow Services are only available for lawful Merchandise, Seller Services, and Underlying Transactions. Vetandpay.ng, in its sole discretion, may decline or prohibit an Underlying Transaction. Additionally, limitations on the Escrow Services may apply and can be found on the Site or elsewhere in the Vetandpay.ng Terms of Service. Only registered Users may use the Escrow Services. To register, You must supply all information required on the Site. Applicable Laws may further limit the Escrow Services.
5. Prohibited Transactions. Users shall not use or attempt to use the Site or the Escrow Services in connection with any Underlying Transaction that:
a. is illegal or involves any illegal items, or is for any illegal purpose; b. involves any obscene material;
c. involves any munitions or firearms;
d. involves pirated software, DVD or videos or item(s) otherwise infringing copyrighted works;
e. involves illegal drugs, controlled substances, alcohol or tobacco products;
f. involves the sale or transfer of liquor licenses, fund or joint control escrows, the refinancing of either reservation deposits of any kind, or promissory notes, mortgages or deeds of trust;
g. is primarily for the purpose of exchanging currencies, including digital currencies;
h. involves transactions directly or indirectly involving persons (individuals or entities) with whom Nigeria or other persons are prohibited from engaging pursuant to sanctions and export controls administered by the Nigeria’s Government relevant Departments;
i. involves transactions directly or indirectly involving persons (individuals or entities) with whom Nigeria or other persons are prohibited from engaging pursuant to Applicable Laws.
j. In addition, Vetandpay.ng, in its sole discretion, may refuse to complete any Underlying Transaction that Vetandpay.ng has reason
to believe may be unauthorized or made by someone other than You, or may violate any Applicable Law or the Vetandpay.ng Terms of Service Each User agrees to indemnify and hold harmless Vetandpay.ng and its employees, officers, directors and agents for losses, including attorney fees and costs, resulting from any use or attempted use of the Escrow Services in violation of the Vetandpay.ng Terms of Service, including but not limited to any use or attempted use of the Escrow Services for a Prohibited Transaction.
6. Rejection of Payment. Since the use of a bank account, debit card account, or the making of an electronic funds transfer may be limited by Your agreement with Your financial institution and/or by applicable law, Vetandpay.ng is not liable to any User if Vetandpay.ng does not complete an Escrow Transaction or any act relating thereto, as a result of any such limit, or if a financial institution fails to honor any credit or debit to or from an Account. Vetandpay.ng may post operating rules or terms and conditions related to payment on the Site and change such rules from time to time.
7. General Conditions of Use. If You arrive at the Site through entities linked and/or integrated with Vetandpay.ng or otherwise by or through a third party (e.g., an auction, exchange, or Internet-based intermediary that hosts electronic marketplaces and mediates transactions among businesses), then You authorize such third party to transfer relevant data to Vetandpay.ng to facilitate the Escrow Transaction. You represent and warrant that all information You provide to Vetandpay.ng or to such third party will be true, accurate and complete. You further understand and agree that You are obligated to provide timely updates to Escrow.com if there are any material changes to such information prior to the completion of an Escrow Transaction. The party entering into these Terms on behalf of any User represents and warrants that he/she is authorized to do so and to bind the User and is a natural person of at least eighteen (18) years of age and, if the User is represented to be a business entity, trust or other legal entity or organization, the User represents and warrants that such User is legally existing and in good standing, and is recognized as such by the governing authority at the address registered by the User on our Site. To
initiate and commence an Escrow Transaction or use the Escrow Services, a User must register for an Account on our Site. You must complete the Escrow Services application form and submit it by following the instructions on the Site. You can find out more information about Escrow Services by visiting the Site https://www.Vetandpay.ng /services
Upon completion and receipt of the service application and related forms, including the acceptance of the Vetandpay.ng Terms of Service, we will accept or reject Your application at our discretion.
8. Obligations of Sellers. On the Transaction Detail Screens, each Seller to an Underlying Transaction must designate an Account to which payment for the Transaction will be made. Each Seller authorizes Vetandpay.ng and its authorized representatives and service providers to initiate credit entries to such Seller's Account for payment of the purchase price, or applicable balance due, and to debit Seller's Account to discharge Seller's obligations. Each Seller in an Underlying Transaction shall deliver the items set forth in Transaction Detail Screens directly to the Buyer (or Buyers), at the address specified by such Buyer as shown on the Site and set forth in the Transaction Escrow Instructions and Supplemental Escrow Instructions. Seller shall use a delivery service that provides a confirmation of delivery and Seller shall provide Vetandpay.ng with a tracking or reference number for the shipment of the goods. Seller gives Vetandpay.ng permission to act as its agent in communicating with the shipping company regarding the notice of the delivery of the goods. Seller must provide or cause notice to be sent to Vetandpay.ng when Seller ships the Merchandise. In the event Escrow.com does not receive notice of shipment from Seller within ten (10) calendar days after Seller is required to ship the Merchandise, Seller authorizes Vetandpay.ng to return the Escrowed Funds (excluding Vetandpay.ng fees) to Buyer. In the event of a return of the Merchandise by Buyer, Seller shall notify Vetandpay.ng of the receipt of the returned items. Upon Vetandpay.ng’s receipt of the notice of returned Merchandise from Seller, the Seller's five (5) day inspection period shall commence. In the event Seller accepts the returned Merchandise within the inspection period or fails to act within the inspection period, Vetandpay.ng shall remit the Escrowed Funds (excluding Vetandpay.ng fees) to Buyer. If Seller notifies
Vetandpay.ng of its non-acceptance of any returned Merchandise within the Seller's inspection period, then Vetandpay.ng will retain the Escrow Funds pending resolution of the dispute or take other action as authorized or as required by Applicable Law. Notwithstanding anything to the contrary above, if all Underlying Parties to an Underlying Transaction agree on the Transaction Detail Screens that there is no shipping required, then no party hereto will have any obligation under these Terms with respect to shipping.
9. Obligations of Buyers. On the Transaction Detail Screens, Buyer must designate a payment mechanism and an Account from which the purchase price and related fees (unless such fees are to be paid by Seller) will be obtained for the deposit into escrow. Depending on the amount of the Underlying Transaction and the currency selected for the Underlying Transaction, Buyer may remit the necessary funds via various methods, which may include credit card, charge card, debit card or purchasing card, check (cheque), cashier's check, money order, or wire transfer. In the case of transfers, Buyer will initiate the transfer to an account designated by Vetandpay.ng on or before the date set forth in the Transaction Detail Screens. Regardless of the payment method, Buyer authorizes Vetandpay.ng and its authorized representatives and service providers to initiate credit or debit transactions, as applicable, to obtain the purchase price and fees due for an Underlying Transaction and to initiate any debit or credit entries or reversals, as the case may be, as may be necessary to correct any error in a payment or transfer and to discharge Buyer's obligations under the Vetandpay.ng Terms of Service. Vetandpay.ng will deposit funds received from Buyer into an escrow trust account maintained by Vetandpay.ng (the "Escrow Account"). Unless otherwise requested as specified in the following sentence, escrowed deposits do not earn interest for Buyer or Seller. If You anticipate an extended closing of the Underlying Transaction, then You may request and approve an instruction to have Vetandpay.ng place Buyer's funds into an interest-bearing account for the benefit of Buyer or Seller. If interest is to accrue to the benefit of the Seller, then both Buyer and Seller must request and approve the establishment of the interest-bearing account. If this request is made, then Vetandpay.ng will charge the account of the party to whom the interest accrues an additional nonrefundable service charge of one hundred thousand Naira (150,000),
which must be paid in advance. Buyer shall notify Vetandpay.ng of the receipt or non-receipt of the items on the date the merchandise is received, or the Buyer Inspection Period is started. Buyer shall notify of the Buyer's acceptance or rejection of the items before the Buyer's Inspection Period expires. Upon receipt of notice from Buyer that the items have been received and accepted, Vetandpay.ng shall transfer the payment amount (less any amount payable to Vetandpay.ng for Vetandpay.ng fees) to Seller's Account. Transfer to a Seller generally will be initiated within the next business day from the day on which notice of acceptance of the Merchandise or Seller Services is received from the Buyer. If Buyer has not notified Vetandpay.ng of the non-receipt or rejection of the items during the Buyer's Inspection Period, then Buyer authorizes Vetandpay.ng to remit the Escrowed Funds (excluding Vetandpay.ng fees) to the Seller. Buyer shall follow the procedures set forth on the Site in the event the items are rejected.
10. Obligations of Brokers. Each Broker must register on the Site. On the Transaction Detail Screens, each Broker to a Transaction must designate a payment mechanism and an Account to which the Broker Fee payment will be made. Each Broker authorizes Vetandpay.ng and its authorized representatives and service providers to initiate credit entries to such Broker's Account for payment of the Broker's commission, and to debit Broker's payment mechanism or account to discharge Broker's obligations. Each Broker in a Transaction shall provide Buyer email, Seller email, and Underlying Transaction details including purchase price, Merchandise or Seller Services description, inspection period and which party is responsible for the Broker and Escrow fees. If You are a Broker, You represent and warrant that you are properly authorized by all Underlying Parties to act as a Broker with respect to each Underlying Transaction. Vetandpay.ng has the right, at its discretion, to verify that each Broker is properly authorized by the Underlying Parties, but is under no obligation to do so and You hereby agree that you may not rely on Vetandpay.ng to verify that a Broker is fully authorized.
11. Our Responsibilities. Vetandpay.ng is obligated to perform only those duties expressly described in the Vetandpay.ng Terms of Service.
Vetandpay.ng shall not be liable for any error in judgment, for any act taken or not taken, or for any mistake of fact or law, except for gross negligence or willful misconduct (subject to the limitations below). Vetandpay.ng may rely upon any notice, demand, request, letter, certificate, agreement, or any other document which purports to have been transmitted or signed by or on behalf of a User indicated as the sender or signatory thereof and shall have no duty to make any inquiry or investigation. Vetandpay.ng is not expected to verify or guarantee representations by Buyer, Seller, Broker or their respective affiliates or representatives and will not and does not verify authenticity, ownership, right of possession, title or other legal right to Escrowed Property or Merchandise. In the event that Vetandpay.ng is uncertain as to Vetandpay.ng duties or rights under the Vetandpay.ng Terms of Service, receives any instruction, demand or notice from any User or financial institution which, in Vetandpay.ng 's opinion, is in conflict with any of the provisions of the Vetandpay.ng Terms of Service, or any dispute arises with respect to the Vetandpay.ng Terms of Service or the Escrowed Funds, Vetandpay.ng may (i) consult with counsel of our choice (including, but not limited to our own attorneys) and any actions taken or not taken based upon advice of counsel shall be deemed consented to by You, or (ii) refrain from taking any action other than to retain the funds in escrow for delivery in accordance with the written agreement of the Users, the final decision or award of an arbitrator pursuant to an arbitration commenced and conducted in accordance with these Terms or a final, non-appealable judgment of a court of competent jurisdiction, (iii) discharge our duties under these Terms by depositing all funds by interpleader action with a court of competent jurisdiction in accordance with the procedures outlined elsewhere in the Vetandpay.ng Terms of Service, or (iv) escheat the funds in accordance with Applicable Law or take other actions in accordance with Applicable Law.
12. Resignation. Vetandpay.ng may, at any time, give notice of Vetandpay.ng 's intent to resign as Escrow agent. If, within ten (10) days of such notice, Vetandpay.ng has not received notice from all Parties in an Underlying Transaction that they have designated a substitute escrow agent (which notice shall identify the substitute escrow agent), Vetandpay.ng may discharge Vetandpay.ng duties under these Terms by
depositing all escrowed funds with a court of competent jurisdiction. If an alternate Escrow agent is so designated, Vetandpay.ng shall be discharged from Vetandpay.ng duties under the Vetandpay.ng Terms of Service by delivering all Escrowed Funds to such person or entity. Upon payment of the Escrowed Funds pursuant to these Terms, Vetandpay.ng shall be fully released from all liability and obligations with respect to the Escrow Funds and the Escrow Transaction.
13. Canceling a Transaction. If an Underlying Transaction cannot be completed for any reason, including cancellation by Vetandpay.ng for any reason, Vetandpay.ng will notify each Party in such Underlying Transaction by e-mail, to the e-mail address each has provided to Vetandpay.ng. In Vetandpay.ng 's sole discretion, Vetandpay.ng may cancel any Underlying Transaction if each Party to an Underlying Transaction fails to agree on the terms as required in the Transaction Details Screens by clicking the "Agree" button as requested on the Site. You may cancel an Underlying Transaction as provided in the Vetandpay.ng Terms of Service.
14. Statements, Verification. You agree that all disclosures and communications regarding these Terms and the Escrow Service shall be made by e-mail or on the Site, unless the Parties make other arrangements as set forth elsewhere in the Vetandpay.ng Terms of Service. You understand and agree that Escrow.com may request additional information from you at any time, for verification, authentication, or other business purpose.
15. Digital Identification. You understand and agree that Vetandpay.ng will create, issue, and verify a digital identification (a "Digital ID") for each User. This Digital ID is attached to each accepted electronic document and notification e-mails. You agree that Your Digital ID is a valid "Electronic Signature." Please review the General Escrow Instructions for more information about Vetandpay.ng 's use of the Digital ID.
16. Fees. Unless otherwise agreed upon by each User in the Transaction, Buyer agrees to pay the fees for the Services that are disclosed on the Site at the time the completed Transaction Escrow Instructions are agreed to by
all such Users, as well as any other fees, including, without limitation, third party service fees (e.g., shipping, appraisal, inspection, registration - domain or otherwise, etc.). Once paid, Vetandpay.ng fees are nonrefundable. Vetandpay.ng fees may change from time to time in Vetandpay.ng’s absolute and sole discretion. Additionally, Vetandpay.ng
may introduce new fees by providing 30 days' written notice. Vetandpay.ng is not responsible for payment of any sales, use, personal property or other governmental tax or levy imposed on any items purchased or sold through the Services or otherwise arising from the Transaction.
16.1. Interest on Overdue Fees. Notwithstanding any other provision in these Terms, any fees, charges or reimbursement of third-party fees due to Vetandpay.ng that are not paid by the due date shall accrue interest at the rate of 10% of the outstanding balance per month, or the maximum rate permitted by law, whichever is lower, from the date such payment was due until the date paid, calculated daily until the date paid in full. This interest rate is designed to compensate Vetandpay.ng for the cost of carrying overdue fees and is in line with the reasonable expectations of parties engaged in escrow transactions.
17. Taxes. Some of our fees may be subject to applicable taxes, levies, duties or similar governmental assessments of any nature, including, for example, value-added, sales, use or withholding taxes, assessable by any jurisdiction (collectively, “taxes”) and, unless expressly noted, our fees are exclusive of applicable taxes. You acknowledge that we may make certain reports to tax authorities regarding transactions that we process.
18. Invoices. Vetandpay.ng may issue invoices to the relevant party for its fees, however Vetandpay.ng has no responsibility nor is it able to provide any invoice for underlying personal property or Services transactions. Invoices for underlying transactions are to be obtained from the Seller.
19. Security. Vetandpay.ng uses secure sockets layer ("SSL"), a security protocol that provides data encryption, server authentication, and message integrity for connections to the Internet designed to protect the data You provide Vetandpay.ng. Vetandpay.ng has also implemented a security
system requiring a user ID and a password to access Your transactions on the Site. You agree not to give Your password to any other person or entity and to protect it from being used or discovered by anyone else.
20. Acknowledgement of Risk. You expressly agree that Your use of the Services is at Your sole risk. The Escrow Services are provided on a strictly "as is" and "as available" basis.
21. Disclaimers.
a. VETANDPAY.NG MAKES NO WARRANTY WITH REGARD TO THE UNDERLYING TRANSACTION, ANY ITEMS OBTAINED BY YOU THROUGH THE USE OF THE SITE OR THE SERVICES, THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, OR THAT THE SERVICES OR THE SITE WILL BE UNINTERRUPTED, TIMELY, OR ERROR FREE. VETANDPAY.NG MAKES NO WARRANTY THAT ITS SECURITY CANNOT BE BREACHED.
b. VETANDPAY.NG EXPRESSLY DISCLAIMS ALL EXPRESS AND IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. VETANDPAY.NG SHALL NOT BE LIABLE OR RESPONSIBLE FOR THOSE GUARANTEES, WARRANTIES, AND REPRESENTATIONS, IF ANY, OFFERED BY ANY SELLER OF ITEMS. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM VETANDPAY.NG OR THROUGH THE SERVICES SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
22. No Third-Party Endorsement or Liability from Acts of Third-Party. You acknowledge and agree that Vetandpay.ng does not endorse the website of any third party (including any partner marketplace) or assume responsibility or liability for the accuracy of any material contained therein, or any infringement of third-party intellectual property rights arising therefrom, or any fraud or other crime facilitated thereby and that You have not entered into any Underlying Transaction or agreed to the Vetandpay.ng Terms of Service based on Vetandpay.ng’s association with any third-party.
In no event will Vetandpay.ng be liable for any act or omission of any third party, including, but not limited to, your financial institution, any payment system, any third-party service provider, any provider of telecommunications services, internet access or computer equipment or software, any mail or delivery service or any payment or clearing house system or for any circumstances beyond Vetandpay.ng 's control (including but not limited to, fire, flood or other natural disaster, war, riot, strike, terrorism, act of civil or military authority, equipment failure, computer virus, infiltration or hacking by a third-party, or failure or interruption of electrical, telecommunications or other utility services).
23. Limitation of Liability. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAWS, VETANDPAY.NG ON BEHALF OF ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SUPPLIERS, LICENSORS AND SERVICE PROVIDERS, EXCLUDE AND DISCLAIM LIABILITY FOR ANY LOSSES AND EXPENSES OF ANY KIND AND SHALL NOT BE LIABLE FOR ANY DAMAGES, WHETHER DIRECT, INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL, RELATING TO YOUR USE OF THE SITE OR THE SERVICES OR YOUR INABILITY TO USE THE SITE OR THE SERVICES AND DISCLAIM LIABILITY FOR ANY LOSSES AND EXPENSES OF DIRECT, INDIRECT, GENERAL, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES, LOSS OF USE, LOSS OF DATA, LOSS CAUSED BY A VIRUS, LOSS OF INCOME OR PROFIT, LOSS OF OR DAMAGE TO PROPERTY, CLAIMS OF ALL THIRD PARTIES, OR OTHER LOSSES OF ANY KIND OR CHARACTER, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES OR LOSSES ARISING OUT OR IN CONNECTION WITH THE USE OF THE SITE(S) OR ANY WEBSITE WITH WHICH THEY ARE LINKED AND YOU SO AGREE TO SUCH EXCLUSION. THIS LIMITATION OF LIABILITY APPLIES WHETHER THE ALLEGED LIABILITY IS BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE) STRICT LIABILITY OR ANY OTHER LEGAL, CONTRACTUAL, STATUTORY, REGULATORY OR EQUITABLE BASIS TO THE GREATEST EXTENT AUTHORIZED BY LAW. FOR THE AVOIDANCE OF DOUBT, VETANDPAY.NG WILL NOT BE LIABLE FOR ANY LOSS, DAMAGE, COSTS, OR EXPENSES INCURRED, OR SUFFERED BY A PARTY AS A RESULT OF THE SELLER, BUYER, BROKER OR AN AUTHORISED USER’S ACCESS OR USE OF OUR SERVICES OR INABILITY TO ACCESS OR USE OUR SERVICE, EXCEPT TO THE EXTENT CAUSED BY OUR GROSS NEGLIGENCE OR
WILFUL MISCONDUCT. VETANDPAY.NG IS NOT LIABLE IN ANY WAY FOR ACTING IN ACCORDANCE WITH OR RELYING ON ANY INSTRUCTION, NOTICE OR DEMAND OR DOCUMENT FROM A PARTY OR PARTY’S AGENT ON THE PARTY’S BEHALF. VETANDPAY.NG IS NOT LIABLE FOR ANY MATTER RELATING TO A DISPUTE BETWEEN THE SELLER AND BUYER IN RESPECT TO AN AGREEMENT BETWEEN THE SELLER AND THE BUYER. EACH OF BUYER, SELLER AND BROKER CONSENT TO THESE LIMITATIONS OF LIABILITY.
24. Termination of Services. Vetandpay.ng may suspend or terminate Your use of the Site or Escrow Services at any time, without notice, for any reason, in Vetandpay.ng 's sole discretion. Vetandpay.ng will attempt to provide You with prior notice of the suspension or termination of your Account or the Escrow Services by sending You an e-mail, but Vetandpay.ng is not obligated to do so, and may not do so where there is a risk to the security, privacy or integrity of the Escrow Services. You shall remain liable for all Escrow Transactions You initiate through the Site or Escrow Services prior to such termination, and the performance of Your obligations, including but not limited to, the delivery of the Merchandise or Seller Services and the payment of all amounts You owe prior to termination or discontinuation of Your use of the Escrow Services. You agree to pay all costs and expenses (including all reasonable attorneys' fees) that Escrow.com may incur in order to (a) collect any amounts You owe under the Vetandpay.ng Terms of Service or (b) to initiate an arbitration or judicial proceeding to resolve a dispute between Buyer and Seller, as set forth in these Terms.
25. Non-Transferability of the Services by You. You may not assign the Vetandpay.ng Terms of Service (including, specifically, the Transaction Escrow Instructions and Supplemental Escrow Instructions) to any other person or entity except to the extent required by Applicable Law. Your right to use the Escrow Services shall not be sold or transferred to any other person or entity without the prior written consent of Vetandpay.ng. Any purported assignment or transfer by You without our prior written consent in violation of this provision shall be null and void.
26. Modifications. Vetandpay.ng reserves the right to change any portion of these Terms, at any time, without prior notice, provided that no such change will apply to an Underlying Transaction once the Underlying Parties to such Underlying Transaction have agreed to the Transaction Escrow Instructions. You understand that the most recent version of these Terms will be located on the Site.
27. Notices. Notices from Vetandpay.ng to You will be given by e-mail, or by general posting on the Site. You may contact Vetandpay.ng by filling out the customer support form or such other email address Vetandpay.ng posts as its address for notice on the Site in the most recent version of the Terms.
28. Miscellaneous. In the event of any dispute, claim, breach, or disagreement arising from or relating to the Vetandpay.ng Terms of Service or to an Underlying Transaction, You agree to resolve such dispute in the manner set forth in these Terms. The Vetandpay.ng Terms of Service shall be governed by the laws of the State of Federal republic of Nigeria. Any dispute shall be resolved pursuant to the Dispute Resolution and Governing Law/Venue provisions of these Terms. The Vetandpay.ng Terms of Service constitute the entire agreement between Vetandpay.ng and You relating to the subject matter hereof and supersedes all prior or contemporaneous understandings, agreements, communications and/or advertising with respect to such subject matter.
29. Assignment. Vetandpay.ng may assign these Terms to any current or future affiliated company and to any successor in interest. Vetandpay.ng also may delegate certain Escrow.com rights and responsibilities under these Terms to third-parties.
30. Escrow Instructions. Once the Buyer and Seller (and Broker when applicable) have agreed to identical Transaction Detail Screens for a specific underlying Transaction, both Buyer and Seller (and Broker when applicable) have agreed to the Transaction Escrow Instructions and these Terms by selecting the "Agree" button at the bottom of the Transaction Detail Screens, these instructions shall constitute a binding agreement between all parties. No blank spaces shall exist on the Transaction Detail Screens as
of the time the Buyer and Seller (and Broker when applicable) select the "Agree" button. After Buyer and Seller (and Broker when applicable) both select the "Agree" button, the terms, conditions, and other details of the Transaction Detail Screens constitute the Transaction Escrow Instructions to govern the Underlying Transaction between the Buyer and Seller (and Broker when applicable). Should it become necessary to add a supplemental instruction(s), or to make any addition to, deletion from, or alteration to the Transaction Detail Screens, all parties (Buyer, Seller, Vetandpay.ng, and Broker when applicable) must execute any supplemental instruction, addition, deletion or alteration thereto (collectively the "Supplemental Escrow Instructions”). Vetandpay.ng reserves the right to reject any Supplemental Escrow Instructions and to terminate the Escrow Transaction as provided herein. In accordance with the laws of the federation, Vetandpay.ng may accept instructions that are created, generated, sent, communicated, received, or stored by the Underlying Parties using electronic means and by attaching the Underlying Parties’ respective Digital IDs. The Parties to the Underlying Transaction hereby agree to conduct the Escrow Transaction electronically. The Underlying Parties acknowledge that by entering the Transaction Escrow Instructions, they are able to electronically receive the Transaction Escrow Instructions, download the Transaction Escrow Instructions and print the Transaction Escrow Instructions. The Parties agree that all instructions must be written and that the Underlying Parties and Vetandpay.ng are not obligated to follow or rely on any verbal or oral statements or instructions.
31. General Description of Services.
a. The Underlying Parties may enter an Underlying Transaction for the sale and purchase of many different types of personal property, goods, or items (“Merchandise”), excluding those prohibited in these Terms or by Vetandpay.ng The Underlying Parties may also enter an Underlying Transaction for the provision of services (“Seller Services”), excluding those prohibited in these Terms or by Vetandpay.ng.
b. The Underlying Parties shall each log onto the Site daily to confirm the status of the Escrow Transaction. The status of any Escrow
Transaction can only be confirmed by the Underlying Parties by logging into the Site. The accuracy of automated messages sent by Vetandpay.ng must be confirmed by the Underlying Party by logging into the Site to check the status of the Escrow Transaction. Except as otherwise required by Applicable Law, the Underlying Parties may not rely on verbal or written advice from Vetandpay.ng staff concerning the status of any Escrow Transaction.
c. A Buyer and Seller may complete an Escrow Transaction with or without a Broker. When a Broker is involved, additional instructions specified below shall apply. A Broker shall become an Underlying Party only if the Broker is identified for the Escrow Transaction. Other brokers have no rights hereunder, and Buyer and Seller have the sole responsibility for financial arrangements with such brokers.
d. Government or organisations may want to use Vetandpay.ng to escrow for their contracts with their contractors here it is termed Procurement escrow.
32. Shipping and Tracking of Purchased Items.
a. Upon receiving Buyer’s cleared funds, and where the Merchandise is a physical item, Vetandpay.ng will email Seller to ship the Merchandise, where appropriate, which will require Seller to log on to the Site to confirm secured funds, unless all Parties agree to a different method of notification. Upon Seller’s verification, Seller shall ship the Merchandise to Buyer based upon information provided in the Buyer’s profile or as otherwise provided in the Transaction Escrow Instructions, and Seller shall have the Merchandise insured for full value to Buyer. The Underlying Parties shall choose a shipping method that provides online tracking information. Seller will be responsible for all shipping damage if insurance is not available to cover the damage. Seller shall complete and submit the shipping information to the Site on the same day on which the Merchandise is placed in the carrier’s possession, confirmation of which shall be emailed to all Parties, unless they agree to a different method of notification.
b. The Buyer Inspection Period (as agreed to on the Transaction Detail Screens) shall be calculated in calendar days and shall commence upon the first to occur of either:
i. Buyer’s acknowledgment of receipt of Merchandise; or ii. the Site’s receipt of verification of delivery to Buyer via the shipper’s or registrar’s tracking services.
c. Unless otherwise expressly agreed to in writing by the Underlying Parties, if Seller has not shipped the Merchandise within 10 calendar days after Vetandpay.ng sends notification (through email or posting on the Site) of Buyer’s deposit of immediately available funds, Buyer may request a return of the Escrowed Funds, minus the Escrow Fees, and Vetandpay.ng will remit the funds back to Buyer after notifying the Underlying Parties.
d. Unless the Underlying Parties agree otherwise, Buyer is responsible for any duties, customs fees or other charges resulting from an international Escrow Transaction, which shall be included in the purchase price. The shipping Party shall properly declare the Merchandise and its value for customs procedures.
e. The Seller agrees to cooperate with and follow all additional instructions provided by Vetandpay.ng to ship the Merchandise, not ship the Merchandise, or request return of the Merchandise, as directed by Escrow.com.
33. Buyer's Acceptance; Disbursement of Funds.
a. During the Buyer Inspection Period, Buyer must either click the “Accept” or “Reject” button and follow all further instructions on the Site to accept or reject the Merchandise by following the instructions on the Site or on a partner marketplace site. For the avoidance of any doubt, the Buyer also has the option to reject the Merchandise. For clarity, acceptance or rejection are executed by way of clicking on the relevant buttons on the Site, clearly identifiable, confirming Buyer’s acceptance or rejection of the Merchandise. In the event that the Buyer fails to either click the accept or reject button on the Vetandpay.ng platform, or through a partner marketplace or to follow all further instructions, then Buyer shall be deemed to be satisfied
with the Merchandise and deemed to have accepted it. Notwithstanding the foregoing, for Escrow Transactions involving IPv4 Numbers, Buyer shall not be permitted to reject the IPv4 Numbers if the recipient Regional Internet Registry’s (“RIR”) Whois records reflect Buyer or its designee as the registrant of such IPv4 Numbers, and Buyer’s clicking of the “Reject” button shall have no effect on Escrow.com’s authority to close the Escrow Transaction or Seller’s (and Broker’s) right to receive the Escrowed Funds as set forth above.
b. Vetandpay.ng will disburse the Escrowed Funds as follows: i. If Transaction Escrow Terms reflect that Buyer has agreed to pay for shipping and/or any portion of the Escrow Fees, then those costs shall be collected as Buyer’s funds and remitted with the purchase price. At Close of Escrow, Vetandpay.ng will pay Seller, from the Escrowed Funds, the purchase price and shipping fee itemized in the Escrow Transaction, less any payment for shipping fees (unless Seller has agreed to pay for shipping) and will disburse the Escrow Fees to Vetandpay.ng.
ii. If the Transaction Escrow Terms reflect that Seller has agreed to pay for shipping and/or any portion of the Escrow Fees, then at Close of Escrow, Vetandpay.ng will pay to Seller from the Escrowed Funds the purchase amount, less any fees due to Vetandpay.ng, and less any other fees the Seller is obligated to pay (such as broker’s fees). Shipping fees will be deemed paid outside of the Escrow Transaction.
c. If a Buyer Inspection Period ends without Buyer’s involvement, Vetandpay.ng at its sole discretion may provide Buyer notice regarding the ending of the Inspection Period within 24 hours. Vetandpay.ng is under no obligation to provide such 24-hour notice and shall not be liable if such notice is not provided. It is always the Buyer’s ultimate responsibility to login to the Buyer’s Account in the Vetandpay.ng system and check the status of their transaction.
d. Where a Buyer uses the Escrow Services through a partner marketplace, then the Buyer must click the accept or reject button for the Escrow Transaction on that partner marketplace and follow all instructions from Vetandpay.ng in relation to the Escrow Transaction.
34. Buyer Rejection Process.
a. Buyer is responsible for all Escrow Fees if the Escrow Transaction is cancelled, or the Merchandise returned. During the Buyer Inspection Period, Buyer may reject for any reason by clicking the “Reject” button and follow all other instructions on the Site for rejecting the Merchandise. Upon such rejection, Vetandpay.ng will email Seller concerning Buyer’s rejection and return of the rejected Merchandise. Buyer shall promptly return the rejected Merchandise to Seller within 10 calendar days after receiving notice of the rejection, and shall insure, at Buyer’s expense, the returned Merchandise’s value during shipment to the place designated in Seller’s profile. Buyer shall be responsible for shipping the rejected Merchandise at Buyer’s expense (unless otherwise agreed by the Parties). For the avoidance of doubt, it is the Seller’s responsibility to notify Vetandpay.ng of any change of address as soon as possible. If Seller does not advise Vetandpay.ng of Seller’s change of address in writing at least 48 hours prior to a rejection of Merchandise under this Section, Seller agrees that Seller’s last known address as contained in the records of Vetandpay.ng will be Seller’s current address for the purposes of this Section. Seller must reasonably cooperate to allow the opportunity for Buyer to return the rejected Merchandise if Buyer timely rejects the Merchandise. Seller agrees it will not take steps to avoid the return of rejected Merchandise. Buyer will be responsible for all shipping damage if insurance is not available for any reason to cover such damage. Buyer is aware that the Merchandise must be rejected in the manner described in these Terms to obtain a refund.
b. If Buyer rejects Merchandise in violation of these Terms or any other terms of acceptance and rejection applicable to the Underlying Transaction, Seller shall not be prohibited by these Terms from pursuing any available right or remedy against Buyer available under Applicable Law.
c. Buyer acknowledges and agrees that regardless of the reason for rejection, Buyer must return the rejected Merchandise to Seller for Escrowed Funds to be returned to Buyer. If Buyer fails to return the rejected Merchandise in accordance with these Terms within the
specified time-period, Vetandpay.ng is hereby authorized to pay Seller the Escrowed Funds, minus the Escrow Fees.
d. If the Underlying Transaction involves a domain name and Buyer rejects the domain name within the Buyer Inspection Period, unless the domain name is being held by Vetandpay.ng pursuant to a written agreement, Buyer must cause return of the domain name to Seller within 10 calendar days of Buyer’s rejection. If Buyer fails to cause return of the domain name timely, Vetandpay.ng is hereby authorized to pay Seller the Escrowed Funds minus the Escrow Fees. Seller shall cooperate in the return process of the domain name. In the event the domain name transfer to Buyer has caused the Internet Corporation for Assigned Names and Numbers (ICANN) to impose a registrar lock, Seller will open an account at the receiving registrar to take possession of the domain name or the Escrowed Funds will continue to be held in escrow until this period expires and the domain name can be returned to Seller’s registrar.
e. Notwithstanding anything to the contrary herein, for Underlying Transactions involving IPv4 Numbers, Buyer may reject the IPv4 Numbers only if the Whois records of the recipient RIR do not reflect Buyer or its designee as the registrant of the IPv4 Numbers (as confirmed by Vetandpay.ng), in which case Buyer’s rejection shall be deemed Buyer’s automatic return of the IPv4 Numbers to Seller. If, in such event, Seller accepts the return of the IPv4 Numbers (as further described below with respect to IPv4 Numbers), Vetandpay.ng shall refund the Escrowed Funds to Buyer, minus the Escrow Fees.
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